WATERTOWN CONNECTOR SHUTTLE SERVICE

About the WATConnector - Arsenal Street Shuttle

The Watertown Connector, also known as the WATConnector, transports passengers to and from Harvard Square during the AM and PM commutes. There are two services available to participating corporate and residential partners (listed below).

2026 Holidays and Observance

There will be no shuttle service.

Holiday Date
New Years Day Thursday , January 1
Presidents' Day Monday, February 16
Memorial Day Monday, May 25
Independence Day (Observed) Friday, July 3
Labor Day Monday, September 7
Veteran's Day Wednesday, November 11
Thanksgiving Day Thursday, November 26
Day after Thanksgiving Friday, November 27
Christmas Day Friday, December 25

Corporate Shuttle Service

The Corporate Shuttle Route services the below partners in 15-minute intervals both inbound and outbound to Harvard Square.

A total of 13 trips made with two (2) stops on both ends of the Arsenal on the Charles (AOTC) campus.
Download the Schedule - Corporate

Residential Shuttle Service

The Residential Shuttle Route services the below partners six (6) times both inbound and outbound with 30-min intervals.
Download the Schedule - Residential

Get Your Ticket to Ride. Fast. Easy. Free.

Download the Tripshot App


The Watertown Connector shuttle uses the Tripshot app to provide riders with schedules, real-time tracking, and free boarding passes.

  1. Download the Tripshot app via the iOS App Store or  Google Play.
  2. Select “Watertown Connector” into the service name.
  3. Register for the shuttle service. Step-by-step directions will show in the app.
  4. Use Tripshot to get your free boarding pass and use it every time you ride.


If you need help setting up your account, please contact watconnector@wedriveu.com.

Download the Quick Start Guide - Corporate Download the Quick Start Guide - Residential

Use the Tripshot app to get your free boarding pass every time you ride. 


Two options – pick your favorite!

 

1. Go to Pay

> Nearby Vehicles

> Select your route

(Bluetooth must be on!)


2. Go to Pay

> Click Board by scanning QR code

> Scan code as you board

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Advantages of Offering a Shuttle

Happier, more productive employees – Studies show that people who drive in traffic often arrive at work stressed and can suffer from health problems related to stress. Taking a shuttle equipped with WiFi that drops off at the door of their location allows commuters to relax and ease into their work day all while letting someone else do the driving. 

 

Invaluable advantage for recruitment and retention – Shuttles can provide a necessary connection to your location that enables access to the best talent. Shuttles can bridge the gap between public transportation hubs and make your location accessible for everyone. 

Demonstrates a commitment to less congested roadways – We all benefit when the air we breathe is cleaner and the roads we drive, walk and ride along are less congested. Shuttles take cars off the road and that results in less traffic.

 

 

Do you think a shuttle might be a good solution for your organization? Contact us for more information.

Available Features of a Shuttle?

  • Comfortable connection from a bus, transit or park n’ ride location to your location
  • Ability to relax on the ride each day resulting in increased focus
  • An attractive benefit for recruitment and retention purposes
  • Customize the route and schedule based on your location and culture
  • Manage environmental regulations

WTMA Commuters: Register for ERH Today

Registered participants can leave their car at home worry-free knowing that they have access to emergency rides through Lyft at no our of pocket cost to them. See program guidelines for eligibility and more information.