MBTA Service Changes with the Most Impact on Watertown

The MBTA Forging-Ahead service cuts were approved by the MBTA's Fiscal Management and Control Board (FMCB) on December 14, 2020. These reductions are being made based on an overall 80% drop in ridership due to the pandemic. Although these cuts are not as severe as originally proposed by the MBTA in early November, they are significant and will impact the Watertown commuter community. According to the MBTA, by focusing on the reductions to service frequency, this allows for better preparation to increase service when ridership returns, after the widespread vaccine distribution.

Below are the service changes that will have the most impact on Watertown, MA.

The full list of changes, system-wide, can be found at https://www.mbta.com/forging-ahead

There will be no suspension on any active service routes in Watertown.


Watertown bus routes with 20% reduction in frequency effective Spring 2021:

57 – Watertown Square – Harvard Station

59 – Watertown Square via Needham St - Needham Junction via Needham St

70 – Market Place Drive or Waltham Center – University Park

71 – Watertown Square – Harvard Station


Watertown bus routes with 5% reduction in frequency effective Spring 2021:

554 – Waverly Square – Newton Corner

558 – Riverside Station – Newton Corner

 

Watertown bus routes to be consolidated effective March 2021:

Consolidate bus routes 502 to 504 – Watertown Via Copley and Newton Corner Express


Subway – Changes effective March 2021:

Frequency will be reduced by 20% on the Red, Green and Orange Line. This means that during peak travel, the wait time between trains will increase to 5 ½ minutes from the current 4 ½ minutes. Frequency on the Blue Line will be reduced by 5%.


Commuter Rail – Changes effective January 2021:

Service on all Commuter Rail Lines will be reduced. On weekdays, service will end at 9pm. In January, weekend service will be suspended for the Fitchburg Line serving Belmont and the Lowell Line serving West Medford. Five Stations (non in the greater Boston area) will close due to low ridership and available alternatives.


The Ferry – Changes effective January 2021:

Charlestown service will be suspended. Direct service Boston – Hingham will be suspended. Hingham/Hull service will be reduced.


The Ride – Changes effective Spring 2021:

Some trips will need to be booked 40 minutes ahead of time vs. the current 30 minutes. In addition, some RIDE trips may become premium trips, though the RIDE service boundaries would not change, and the premium service hours will be adjusted to match Commuter Rail hours of operation.


Use eCommuter.org to Search for Your Best Transportation Options 

All Watertown TMA commuters can use Commute Match on eCommuter to explore all their transportation options in one place. Commute Match is a flexible tool that helps you to design a commute that best meets your needs and schedule. Find others who live and work nearby that also want to share the ride to work.


Use Commute Match to search for:

  • Carpool partners
  • Vanpool partners
  • Nearby park-n-rides
  • Bike route planning
  • Bluebike locations
  • Bike buddies
  • Public transit trip planning
Register/Login to Get Started
By Alexandria Santiago April 17, 2026
If your daily commute feels repetitive, expensive, or just harder than it needs to be, you are not alone. Many Watertown commuters are looking for easier, more flexible ways to get to work without relying on driving alone every day. That is where GoMassCommute comes in. Watertown TMA is introducing a new app designed to bring your commuting options, rewards, and support programs into one easy-to-use platform. By joining GoMassCommute, Watertown TMA is working alongside other TMAs across the region to make commuting more accessible, connected, and rewarding. As more people and businesses think seriously about sustainability, this platform offers a practical way to explore options like transit, biking, walking, and carpooling—while choosing what works best for your schedule and lifestyle. Q: What can GoMassCommute actually help me do? A: GoMassCommute brings your commuting options into one place. You can explore different ways to get to work, log your trips, earn rewards, and even connect with other commuters nearby. It is designed to make trying new commute options feel simple and manageable. One of the biggest benefits of GoMassCommute is the confidence it can give commuters as they plan how to get to and from work. You may not always know what options are available, even if commuting greener is something that interests you. In many cases, there are more possibilities than people realize, and GoMassCommute helps bring them into view. This is also why Watertown TMA has made the switch from eCommuter. With its more accessible, user-friendly design and stronger features for connecting people to commute options and helpful resources, GoMassCommute offers a more engaging and practical experience for today’s commuters. One especially helpful feature is the app’s ability to automatically track trips from your phone, saving time compared to manual logging. Whether you are looking for a rideshare option, thinking about trying transit, or simply curious about what is available to you, the platform helps simplify the process and make those options easier to access. Q: Why should I switch from driving alone? A: Even small changes to your commute can make a big difference. Using transit, carpooling, biking, or walking just a few days a week can help reduce costs, lower stress, and support more sustainable travel. GoMassCommute helps you try these options in a way that feels realistic and supported. One of the most valuable features is the ability to connect with other commuters based on where you are traveling from. After creating a profile, you can see whether others nearby have similar commute patterns. With privacy safeguards in place, you can choose to connect by email and explore whether sharing a ride could work for you. Q: What kinds of rewards or programs are available? A: Watertown TMA offers several programs that make it easier—and more rewarding in terms of prizes and incentives—to try new ways of commuting. One featured incentive is the T for 2 Transit Program , which gives eligible commuters the opportunity to try public transportation at no cost. Participants who currently commute by driving alone can receive a free MBTA pass for two months by committing to take transit at least two days per week and logging their trips in GoMassCommute. There is also the FlexRide Carpool Program , which helps match commuters for shared rides, making commuting more affordable and convenient. For added peace of mind, the Emergency Ride Home program provides a reliable backup option if unexpected situations come up during the workday. In addition, commuters can participate in the Go Green Reward , where logging 20 trips over three months earns a $25 gift card. It is a simple way to build more sustainable habits while being rewarded for the trips you are already taking. Q: Do I have to change my whole commute to use this? A: Not at all. Many commuters start small—trying transit once or twice a week or carpooling occasionally. GoMassCommute is designed to support gradual changes, so you can find what works best for your schedule and comfort level. At its core, GoMassCommute is about more than individual trips. It is about bringing commuters, employers, and communities together to make commuting easier, more connected, and more sustainable across the region. Q: How do I get started? A: Getting started is easy. You can download the GoMassCommute app on Android or Apple , or visit www.gomasscommute.com/watertowntma to access the platform online. Once you create your profile, you can begin exploring commute options, logging trips, connecting with other commuters, and taking advantage of available rewards and benefits. 
By Alexandria Santiago October 23, 2025
Your Car-Free Choices Made a Difference!
May 20, 2024
Get Ready to Ride: Bike Month is Here! Spring is in full bloom! The days are longer, tulips are popping up, and if you have allergies, you might be sneezing a bit more. But there's good news for cyclists: the warmer weather means it's time to get back on the road. May is National Bike Month , and there's plenty to be excited about for bike enthusiasts in Massachusetts. What is Bike Month? National Bike Month , established in 1956, is all about celebrating the joy of cycling, promoting its health benefits, and encouraging more people to give it a try. A key part of this celebration is Bike to Work Week, which falls in the third week of May, with Bike to Work Day on the Friday of that week. This year, Bike to Work Week is from May 13 to 19, with Bike to Work Day on May 17. What's Happening in Massachusetts for Bike Month? Massachusetts is a great place to be if you love biking, and Bay State Bike Month , hosted by MassBike , has a full schedule of events to keep you moving. If you're looking for group rides or ways to get involved, this is your go-to resource. Here are some of the events that took place in celebration of Bike Month:
mechanic next to car, text: Winter Car Maintenance and Safety Tips with Luis
By TransAction Associates January 4, 2024
It's officially winter! Are you ready for the snow and ice? Is your car ready? Join Luis Mejia, Fleet Mechanic at TransAction Associates & Corporate Shuttles, as he shares some winter car maintenance and safety tips.
By TransAction Associates October 26, 2023
World Car-Free Day 2023 was a huge success! Organized in a variety of ways around the globe, every event shared the unifying goal of reducing the number of cars on the road. The Watertown TMA participated in MassCommute 's 2023 Car-Free Day, the Commonwealth’s Coalition of 15 TMAs to promote and celebrate Car-Free Day in Massachusetts. Commuters who participated helped to make a positive impact on the environment and contributed to a greener Bay State!
February 13, 2023
The WatConnector launched on September 7, 2021, with hourly service between Watertown Mews on Pleasant Street and Harvard Square. Starting February 13, 2023, the WatConnector will go electric and will run every half hour. Thanks to a grant from MassDOT, along with other public and private funds, two new electric shuttle buses were purchased and will replace the existing gas shuttles.
December 23, 2022
This past November, Watertown Transportation Management Association (WTMA) commuters were challenged to express their gratitude for the commutes that bring them safely to-and-from the workplace.
September 7, 2021
Also known as the WATConnector, passengers along Pleasant Street can now get to and from Watertown Square as well as Harvard Square during the AM and PM commutes. The WATConnector Pleasant Street shuttle services are available to participating corporate and residential partners and the public.
August 2, 2021
As a green commuter, you’ve done your part to help the environment. You found a carpool partner, coordinated schedules, made the trip in together. But what if you arrive at work and find that all of the good parking spots are taken? Many organizations have good intentions when they designate special preferred carpool parking spots in a prime location near an entrance. One carpool space reduces the need for at least one other parking spot. Promoting carpooling is a great way to reduce your parking demand and encourage commuters to share the ride. However, without the proper enforcement and program management in place, the positive impact of the preferential parking incentive can lose its effectiveness. That’s where having a partner like the Watertown Transportation Management Association (WTMA) to manage the program can help.
June 30, 2021
Everyone knows biking is good for you and good for the planet. Incorporating biking to work and during the workday has its advantages on the business side of things too. Studies have repeatedly shown people who bike are healthier (and therefore take fewer sick days), arrive to work less stressed, and are more productive. Need even more reasons? Below are just a few more of the benefits of biking for your commute: Avoids unhealthy traffic congestion Helps to improve air quality Saves on gas Avoids parking costs Increases your physical activity Reduces your stress Be a member of the bike commuting community Feel the thrill you get from bike riding
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