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Watertown Connector Shuttle In Service

Arriving now, your shuttle to Harvard Square

The Watertown Connector transports passengers to and from Harvard Square during the AM and PM commutes. There are two services available to participating corporate and residential partners (listed below).

Corporate Shuttle Service

The Corporate Shuttle Route services the below partners in 15-minute intervals both inbound and outbound to Harvard Square.

A total of 13 trips made with two (2) stops on both ends of The Arsenal on the Charles (TAOTC) campus.
Download the Schedule - Corporate

Residential Shuttle Service

The Residential Shuttle Route services the below partners six (6) times both inbound and outbound with 30-min intervals.

Download the Schedule - Residential

Get Your Ticket to Ride. Fast. Easy. Free.

Download the Tripshot App

The Watertown Connector shuttle uses the Tripshot app to provide riders with schedules, real-time tracking, and free boarding passes.

  1. Download the Tripshot app via the iOS App Store or on Google Play.
  2. Select “Watertown Connector” into the service name.
  3. Register for the shuttle service. Step-by-step directions will show in the app.
  4. Use Tripshot to get your free boarding pass and use it every time you ride.

If you need help setting up your account please contact watconnector@wedriveu.com.

Download the Quick Start Guide - Corporate Download the Quick Start Guide - Residential



Use Tripshot to get your free boarding pass every time you ride. 

Two options – pick your favorite!

 

1. Go to Pay

> Nearby Vehicles

> Select your route

(Bluetooth must be on!)


2. Go to Pay

> Click Board by scanning QR code

> Scan code as you board




Watertown Connector Shuttle Safety

COVID-19 Protocols

  • Social distancing in place
  • Reduced vehicle capacity and restrictive seating signage
  • Mandatory PPE requirement in vehicles
  • Disinfecting guidelines for cleaning
  • Pre- and post-trip driver cleaning procedures
  • Increased disinfecting of high touch areas
  • Required driver temperature checks and training

See How to Keep Our Shuttles Safe here


Shuttle Riders Say It Best

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    "I am pleased with this shuttle service.  The bus is on time and reliable. I love the notifications.  For instance, during this week's snowstorm, an extra shuttle was added to the 2 PM slot to help commuters get home before the snow hit." —Ada Sema

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  • Slide title

    "I have been riding the Watertown Connector Shuttle since October 2020. First, I want to acknowledge Ken, the support staff, and the drivers for their time and attention. My initial experience was priceless...

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    "...I contacted [the] shuttle service regarding the Shuttle’s departure and arrival schedules. [On] my first trip I was curious how the shuttle service worked coupled with the strict COVID 19 guidelines. Kevin Bernier / Michael Smith / Program Managers responded to all my questions and concerns. Although the shuttle service was not leaving the Gables location at my preferred departure time, the bus driver was instructed by Kevin / Michael to add me to his trip and delivered me to my destination in Harvard Square. Greatly appreciated! " —Patty G.

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